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Toastmasters: Moments of
Truth Manual
( The successful club series )
Toastmaster
| Public Speaking |
Impromptu Speech |
Ice Breaking ( first) Speech|
Evaluation
What
is success ?|
Success
secrets
|
How
to be happy |
Memory
techniques |
IAS Topper
| Sermons
| Time
Management |
How to stop ageing
| How
to sleep well | more......
Did you know that almost 70 percent of people
leave a club, organization or business because they feel that the people they
deal with are indifferent to their needs? Do you get frustrated when you attend
a meeting that is disorganized, starts 10 minutes late and ends 30 minutes late?
What about when you go to the store and the salespeople are more interested in
talking to each other than helping you find the product you need?
Wouldn’t you rather go to a meeting where
everyone knows what they should be doing and when they should be doing it,
resulting in a meeting that starts and ends on time? Or shop in a store where
customer service takes priority, salespeople greet you with a smile and great
opportunities are clearly publicized? Toastmasters clubs are no different, and
with the Moments of Truth manual, you can help make sure that your club
is an appealing, welcoming place for prospective members.
Remember your first visit to a Toastmasters
club? What kind of impression did that meeting leave on you? Were you welcomed
and introduced to officers and members? When you joined, were you assigned a
mentor? What about now? Do you welcome guests to your club? Are you mentoring
anyone? The mission of each Toastmasters club is to provide a mutually
supportive and positive learning environment, allowing every member the
opportunity to develop communication and leadership skills that, in turn, foster
self-confidence and personal growth. Is your club fulfilling this mission?
A Moment of Truth is an episode when a
prospective member comes in contact with any aspect of the Toastmasters
experience and forms an impression of the organization’s quality and service. Is
your club using these episodes to strengthen and improve itself? Does everyone
in your club know all six Moments of Truth? Could you use a refresher?
You’re in luck, because Moments of Truth is now available for free! You
can download the manual as well as the PowerPoint show, handouts and chart. Use
the materials to put on a Moments of Truth presentation for your club,
or review them to help your club maximize each moment’s effectiveness.
Moments of Truth has been used by countless
clubs to sharpen their focus on their most important goal – member service and
personal satisfaction. By concentrating on First Impressions, Membership
Orientation, Fellowship, Variety and Communication, Program Planning and Meeting
Organization, Membership Strength and Achievement Recognition, Moments of
Truth ensures that clubs have the information they need to achieve their
goals. Do you think your club could use some direction in these areas? Download
Moments of Truth now. You have nothing to lose!
There are six critical moments of truth in which clubs have an opportunity to
create positive
impressions. The six critical Toastmasters moments of truth are:
1 First Impressions
2 Membership Orientation
3 Fellowship, Variety and Communication
4 Program Planning and Meeting Organization
5 Membership Strength
6 Achievement Recognition
Download:
Moments of
Truth PDF
Moments of
Truth Handouts
Moments of
Truth Powerpoint Slides
Moments
of Truth Wall Chart
( Courtesy: http://www.toastmasters.org
)
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